Shipping policy



Last Updated: March 01, 2026

At OumisAgency, all our services are digital. We do not ship any physical products. All design files are delivered electronically in a fast and secure way.

📦 Digital Delivery

All logo and branding files are delivered online via:

  • Email (support@oumisagency.com)
  • Or secure download link (Google Drive / WeTransfer)

⏳ Delivery Time

  • Initial concepts: within 24 to 48 hours
  • Final files: delivered after design approval

Delivery times may vary depending on:

  • The selected package
  • Number of revisions requested
  • Client response time

📁 Files You Will Receive

Depending on your package, you may receive:

  • PNG (transparent background)
  • JPG
  • Source files (AI or PSD)
  • Additional brand assets (for advanced packages)

🔄 Revisions & Updates

After receiving the initial concepts, you can request revisions based on your selected plan. Final files will be delivered once the design is approved.

❗ Important Notes

  • Delays may occur if there is a lack of communication from the client
  • Please provide clear and complete information to ensure a smooth and fast process

📧 Contact

If you have any questions regarding delivery, please contact us:

📩 support@oumisagency.com